Planet Labs PBC
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Planet Labs PBC | Trust Center
Overview
Planet operates complex terrestrial and orbital computer networks and systems, comprising four interdependent security domains including: corporate security, space segment, data pipeline, and customer delivery. Below is an overview of these systems and their security approaches.
What Planet is Compliant With
CCPA
GDPR
ITAR
Quick Summary
One or more annual third-party audit(s)
Has a formal mobile device management (MDM) program
Annual third-party penetration testing
Has a disaster recovery plan
Subprocessors list available
Has cyber insurance
Will enter into a DPA
Has a bug bounty or vulnerability disclosure program
Deletes customer data on request
Has an API available
Uses a centralized IAM solution (SSO) to manage employee access
Has a status page
Has a privacy policy
Has an AI policy
Subprocessors17
Subprocessor
Location of Processing
Usage Details
AWS
United States
GovCloud infrastructure for federal customers
Chameleon
United States
In-app messaging
Docusign
United States
Electronic signature and digital transaction management platform.
E2open
United States
Automated export control screening for customers and users.
Elastic
United States
Platform and product logs
Envoy
United States
Visitor information
Gainsight
United States
A Customer Success platform and SaaS applications designed to transform disparate customer data from multiple sources into insights and actions that result in measurable business outcomes for clients.
Google Cloud
United States
Cloud Platform & Google Workspace
Mailchimp
United States
Email and marketing automation and management.
Marketo
United States
An automation software that offers leading account based marketing products and services to generate revenue and increase engagements.
Microsoft
United States
Selective services from Github Copilot, LinkedIn Learning, Azure, and Microsoft 365.
NetSuite
United States
A unified business management suite encompassing ERP/Financials, CRM and ecommerce.
okta.com
United States
Login and secure authentication
Salesforce
United States
Customer Relationship Management (CRM) platform that helps marketing, sales, commerce, service, and IT teams.
Segment
United States
Customer data platform that simplifies collecting and using data from the users of digital properties (websites, apps, etc).
Twilio
United States
Provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs
Zendesk
United States
Customer service platform.
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